Nathan Cotton J&N Refunds

Nathan Cotton

Founder and Director

Director Nathan Cotton founded the JNR Group creating companies that would be renowned for friendly, approachable customer service helping workers in construction, the armed forces, healthcare and professional sport.

With an extensive background in personal taxation, he set up business at home and worked hard to develop a loyal client base, enabling expansion to new business premises and the growth of the team.

Jane Dickson J&N Refunds

Jane Dickson

Office Manager

Office Manager Jane Dickson for over 11 years has helped many maximise their refund potential from HMRC. Jane has an extensive knowledge in personal tax, PAYE travel claims, CIS and more recently Limited Companies.

With a friendly voice at the end of the telephone and dedication to customer service, Jane is always available to answer any questions you may have.

Nick Taylor J&N Refunds

Nick Taylor

Processing Manager

Senior Claims Handler Nick Taylor has been working in personal tax for over 4 years. An expert in HMRC legislation regarding travel expense claims, Nick will make sure you get every penny you're entitled to.

With an extensive knowledge in construction, the armed forces, professional sport and CIS, Nick is always available to make sure you understand each step of the process.

Farid White J&N Refunds

Farid White

Administration Supervisor

Administration Assistant Farid has been working within sales and customer service for 4 years. Generally the first point of contact to J&N Refunds Farid is available to answer any potential questions regarding your claim.

Farid’s role is ensure all our clients are kept up to date and to interact with them to ensure they receive the best customer service possible.

Beth Hodges J&N Refunds

Beth Hodges

Administration Assistant

Beth is a very positive individual with a great amount of confidence. Over the years Beth has worked with many industries and obtained NVQ level 2 in business administration.

Since Joining the JN Refunds Beth is currently studying towards her AAT and is ready to answer any questions you may have.

Simon Jones J&N Refunds

Simon Jones

Administration Assistant

Simon is an energetic, enthusiastic and a motivated individual. With varied experience Simon has developed excellent communication skills, resulting in efficiency with every client.

Simon uses his full potential make sure every client is valued at each step of the their claim process and is ready to take your call.

Audrey Madden J&N Refunds

Audrey Madden

Sales Representative

Audrey is our Sales Representative for Scotland and the North East. She has spent the majority of her working life interacting with the public and is an absolute people person.

She enjoys the face to face interaction with our clients is able to put you at ease and explain the claim process with you.

She is happy to come along to your site and visit you and your colleague should you require any help.

Stephen Smith J&N Refunds

Stephen Smith

Sales Representative

Stephen is our Sales Representative for England and the South East. He has been a Sales Representative within our industry for over 12 years, and certainly knows his way around a construction site.

Previously, a plant operator, Stephen understands what its like to work out on site in all weathers…he is one of you.

He can help you complete you claim on site and take you through the whole process step by step.